Littman Jewelers - Where is your customer service respect
I have been a faithful buyer with the Littman's store in the Greece Towne Mall in Rochester, NY for many years and I had to find out that the store CLOSED from my daughter. Why wasn't a notice sent out to the people that did business with them????
I am very disappointed with them that they couldn't let it's customers know in advance....it's like they locked up one night and skipped town....what a shame for "Littman's" reputation!!!What happens now with my diamond replacement guarantee????? People like to have a store they can depend on and know it's going to be there should they need them and "Littman's" just showed that they are not the store....
Reason of review: Poor customer service.
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My engagement ring, wedding ring, earrings and necklace were all purchased there. I found out from a friend on Facebook whoโs mom works there that they are closing.
We purchased warranties from them and just before Christmas too! That was shortly before they closed. I asked them what do I do and they said I could ship my jewelry to Oregon!! Who in their right mind would trust to do that?!
Very disappointed and upset about this. Now I am looking to get my rings connected and I donโt know where to go.