Submit ›
or
2.5 Based on 11 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Poor customer satisfaction 1
    • Sales person needs training of manners 1
  • Customers don't like
    • Service 5
    • I just dont want to go back to the store 3
    • Workmanship 2
Advanced
search
loading...
More Less

I bought my husband a wedding band from there about 8 years ago. Just had the gold checked on it. Its a fake. Who do I contact about this matter. Because I am about to call the police for fraud.

Add comment

My wife just visited your Wyoming Valley mall location in PA. She was there to pickup a ring which was repaired. She was there at 10:00am when the store is supposed to open. She stood outside the locked store for 15 minutes while the store employees stood around talking to each other. They saw her standing there. She should have been in and out. But, instead she ended up late for work. Every time we deal with the story there is a... Read more

Was this review helpful? 0 0

July 16,2016 Above and beyond customer service! Great prices. My new "go to jeweler"

Add comment

My wife and I go to Littman Jewelers in Hamilton Mall in New Jersey because she lost a diamond out of her ring we had it inspected in April could not find the inspection report that they gave us but they had it on record and we are told that we still have to pay the full price for the ring to be repaired which I think is totally wrong... all the other jewelry store is that I know of keep records They don't leave it up to their customers to keep... Read more

Was this review helpful? 0 0

I am writing this review not because I think this company will change but because consumers need to be warned of their disgraceful business practices. We had purchased a movado watch for my sons graduation from college. About 6 months later when the watch stopped working he noticed the tab had broken off. We brought it right back to the store and they said it would be sent out for repair. unfortunately they sent it to a local watch repairman!... Read more

Was this review helpful? 0 0

The automated system for payments has been broken for months. New customer service on accounts is in INDIA. No one wanted to TAKE a payment. When I finally agreed, they required ALL my private information, including banking (that had already been input into the web-pay) again. SHADY, SHADY, SHADY. These are the same *** that will DING your credit if payment is late. Couldn't understand representatives very well. Hold time is unreasonable. Store... Read more

Was this review helpful? 0 0

I was a victim of “Bait and Switch” recently at the Greece Ridge Mall, Rochester, NY Littman Jewelers store. On July 5, 2016, I brought my diamond channel ring to this store for the tightening of a tiny loose diamond. I spoke with Jen, a salesperson there. Jen noticed that the base of my band was bent and worn from age and suggested that I have it repaired at the same time the jeweler tightened the stone. Another salesperson happened to... Read more

Was this review helpful? 1 1

Had a wedding set and a gold diamond and emerald ring sent out to be resized and the wedding ring diamond posts fixed along with resizing. The wedding set was beautiful with no issues but the diamond emerald ring was too small to fit anything except my ring finger on my left hand. The two working only took the size of the wedding finger and never checked anything else. I don't normally wear anything except a wedding ring so this was a first... Read more

Was this review helpful? 0 0

Attended the Jewelery on-premise setting show on 6/18/16...what a disaster! Made the appt nearly a month in advance...1st appt of the day, or so I was told! 4 other customers were told the same thing, AND, still others were able to cut the line at the request of the salespersons on staff. Manager definitely makes you feel like you're on Delancy Street with all her hustling. The constant changing of hands of your jewelery was definitely... Read more

Was this review helpful? 0 1

My husband purchased my engagement ring for me about 6 years ago. Within those 6 years the amount of issues I dealt with has been ridiculous. Numerous diamonds fell out, twice being the larger center stone, the band itself cracked three times and when they went to replace the band - it was all distorted and misshaped. The last time the center stone fell out - we were fed up and asked for our money back. Ofcourse, they wouldn't give it to us and... Read more

Was this review helpful? 1 1
Did not find what you were looking for?
 
×
You are reading about Littman Jewelers.
Filing a new complaint about
×